Terms & Conditions

Introduction

Welcome to Two Star Essentials. By accessing our website, placing an order, or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our platform.

General Use

• This website and its content are intended for lawful purposes only.
• You agree not to misuse the website, attempt unauthorized access, or interfere with its normal functioning.
• Two Star Essentials reserves the right to update, modify, or discontinue any part of the website or services without prior notice.

Products & Pricing

• We strive to display accurate product descriptions, images, and prices; however, minor variations in color or design may occur due to photography or screen settings.
• Prices are subject to change without prior notice.
• In case of a pricing error, Two Star Essentials reserves the right to cancel or correct the order before dispatch.

Orders

• By placing an order, you confirm that the information provided (name, address, contact number) is accurate and complete.
• Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
• Order confirmation will be shared via call, SMS, or WhatsApp before dispatch.

Payment

• We currently accept Cash on Delivery (COD) as our primary payment method.
• Any additional payment options (bank transfer, online payment) will be clearly mentioned at checkout if available.

Delivery

• We offer nationwide delivery across Pakistan.
• Delivery charges are calculated based on the weight of the order and the delivery location — delivery is not free.
• Estimated delivery timelines will be shared at the time of order confirmation; delays due to courier or unforeseen circumstances are not the responsibility of Two Star Essentials.

Returns & Refunds

• All returns and refunds are subject to our separate Return Policy and Refund Policy, available on our website.

Intellectual Property

• All content on this website, including images, logos, product descriptions, and designs, is the property of Two Star Essentials and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

• Two Star Essentials is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• We are not responsible for delays or issues caused by third-party courier services.

Changes to Terms

Two Star Essentials reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website after changes constitutes acceptance of the updated terms.

Contact Us

For any questions regarding these Terms & Conditions, please contact us:

📞 Phone/WhatsApp: +92 313 7987735 📧 Email: support@twostaressentials.pk