Privacy Policy

Introduction

At Two Star Essentials, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or place an order with us.

Information We Collect

When you interact with our website or place an order, we may collect the following information:

• Full name
• Phone number
• Email address
• Delivery address
• Order details and purchase history
• Any information you voluntarily provide through contact forms, chat, or customer support

How We Use Your Information

We use the information collected for the following purposes:

• Processing and delivering your orders
• Communicating order confirmations, updates, or delivery status
• Responding to customer inquiries and providing support
• Sending promotional offers, discounts, or newsletters (only if you have opted in)
• Improving our website, products, and overall customer experience

Cash on Delivery (COD) & Data Sharing

Since we offer Cash on Delivery, your name, phone number, and address are shared with our courier/delivery partners solely for the purpose of order fulfillment. We do not sell or rent your personal information to third parties for marketing purposes.

Cookies

Our website may use cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect certain website features.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online data transmission is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party sites (such as social media platforms). Two Star Essentials is not responsible for the privacy practices or content of these external sites.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or updating of your information
• Opt out of promotional communications at any time

Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

Two Star Essentials reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

📞 Phone/WhatsApp: +92 313 7987735 | 📧 Email: support@twostaressentials.pk